Return Policy

Return Policy 

• This item cannot be returned.
• To maintain hygiene for all our customers, there are no returns, refunds or exchanges on our masks and personal care products. 

Manufacturing warranty:
At Defend & Protecht, we are committed to providing utmost satisfaction to all customers with our superior quality masks and personal care products. Our manufacturing warranty covers the following:

• Return Criteria for Manufacturing Defects in Mask
• The product should be purchased only from www.defendandprotecht.com and not from any other retailer, be it online or offline.
• Return request should be raised within 48 hours from the date of delivery.
• Product(s) should be unused and unwashed.
• There should be no stains, marks, stitches or holes in the mask(s), caused by the consumer.
• All tags and original packaging should remain intact and should be sent along with the product(s).
• Original invoice should be returned with the product(s).
• Product(s) should reach us in sellable condition.
• Kindly note that we will not accept returns on consumer promotion items / freebies if the correct product has been delivered. In case we send a wrong product, we will accept your return.
• We do not accept return of any product(s) not purchased from www.defendandprotecht.com. We will not take responsibility for any such product(s) sent to us.